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POLICIES

Giving You the Best Experience

*We know that child care is difficult but we kindly ask for them to remain home. 

 

*Friends/company are prohibited due to the intimate space. 

 

*To secure your appointment, we require a credit card and adhere to a 48-hour cancellation policy. If you cancel within this period, a fee of 25% of the service cost will apply. Cancellations made on the day of the appointment will incur a 50% charge. No-shows will be billed at 100% of the service fee. Please note that cancellations due to illness will still be subject to these charges.

 

* You have up to five days to receive adjustments to your hair after your visit. 

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*Payments are done with the cc on file that holds your appointment. You may update your cc anytime. It is the only form of payment that we accept. 

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*All new clients must fill out our new client form before booking an appointment. 

 

We know that these rules are not fun but they allow us to operate our business smoothly. 

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